Water Quality & Safety
Water Quality And Safety Measures
Here at GB Utility Company, we’re proud to share with our customers just where their water comes from. As an island, Grand Bahama gets its water from rainfall, which helps to replenish our aquifer. From there, we place massive submersible pumps and motors into wells to extract water from the ground. At that point, the water is pushed into a holding tank, where we store it safely until it’s time to send it to the pump station.
Water is pulled from our storage tanks by large pumps into the pump station, which then redirects the water into a pressure tank and the main line simultaneously. This process helps to propel water away from our pumps and through our network of modern pipes to each destination. These pumps help to maintain a regulated pressure.
Nothing is more important to us than ensuring that our water is safe and suitable for our customers. Each and every day, our dedicated team of trained professional technicians test and verify our water to ensure that our customers receive clean and safe H2O.
From there, we even bring in third-party independent vendors to test our water every three months to ensure that there isn’t a presence of bacteria or other harmful toxins. With GB Utility, you can trust in the water that flows through your home or business.
Looking to ask a question? Need assistance understanding your bill? No problem! Contact us today by giving our customer services team a call. We’d be happy to help.
Report a Service Issue
Are you experiencing downed service? Contact us immediately to report your water outage. From there, our customer services team will send a technician out to your location immediately to diagnose the issue and restore your service as soon as possible.
Are you looking to make a new connection or transfer your current water service to a new address? If you’re starting a new service or transferring your water service, click the link below.