Frequently Asked Questions
Do you have a question? If so, you’ve come to the right place! Take a look at our most frequently asked questions down below to get started. If you still require further assistance, be sure to contact our help desk to speak with one of our representatives. We’d be happy to speak with you and find a solution to your issue.
Looking to ask a question? Need assistance understanding your bill? No problem! Contact us today by giving our customer services team a call. We’d be happy to help.
Report a Service Issue
Are you experiencing downed service? Contact us immediately to report your water outage. From there, our customer services team will send a technician out to your location immediately to diagnose the issue and restore your service as soon as possible.
Are you looking to make a new connection or transfer your current water service to a new address? If you’re starting a new service or transferring your water service, click the link below.