Leak Rebate

Have you recently found a leaky faucet or a faulty plumbing fixture? You might be entitled to a rebate! Fill out the form below to see if you’re eligible.

What is a Leak Rebate?

Have you recently found a leaky faucet or a faulty plumbing fixture? You might be entitled to a rebate! A leak rebate is essentially an amount of money that gets credited to your account after you’ve discovered a leaky fixture in your home or business.

Here at Grand Bahama Utility Company, we’re firm believers that you shouldn’t have to pay for water that you didn’t use. So, when you discover a leak and help us plug it up, we’ll give you a reward. This initiative ties in directly with our push for water conservation, and we’d be proud to ensure that you’re able to recoup some of your hard earned money, while we work to keep fresh and clean water flowing through our network, so that it can get delivered to the businesses and residents who need it most.

Fill Out Your Leak Rebate Form

If you’re ready to apply for your leak rebate, fill out the provided form below. If we believe that you could be eligible for the rebate, a member from our team will contact you as soon as possible to schedule a visit from one of our technicians. From there, we’ll keep you updated on the entire rebate process.

  • Customer Information

  • Property Details

  • Leak Details

  • Plumber Details

  • MM slash DD slash YYYY
  • Supporting Documents

    Please remember to provide the following supporting documentation when submitting this form:
    • • A copy of your Passport or National Insurance Card for identification purposes
    • • Letter or statement signed by a licensed plumber who repaired the leak certifying that an undetected leak occurred and was undetectable by the customer (undetected leak)
    • • Receipted invoice from licensed plumber (undetected leak)
    • • Evidence of unauthorised use or activity including police report, demonstrated absence from the property for greater than two weeks and the inability to claim insurance cover (exceptional water loss)
    • • Evidence of genuine circumstances of financial hardship (exceptional water loss)
    Drop files here or
    Max. file size: 5 MB.
    • Use your mouse or finger (for mobile devices) to digitally draw your signature.