Here at GB Utility, we put our customers first, and we’re always just a call away.
When it comes to your water, nothing is more important to us than ensuring that it’s safe for you and your family to consume. If you ever have reason to believe that the water provided to you by Grand Bahama Utility Company is below proper quality standards, we encourage you to contact our team directly to inform us of your experience. We’re committed to ensuring water safety with every customer we service.
It should come as no surprise that the world is in great need of adequate, quality water. And with that in mind, it’s important to ensure that we’re playing our part to ensure there’s enough to go around – especially in the summer months. If you’re interested in learning all about some of our research-backed water conservation tips, click here.
Here at Grand Bahama Utility Company, we’re always working to make improvements, to optimize our services, and to enhance your experience from end to end. To see what we’ve been working on, click here.
Looking to ask a question? Need assistance understanding your bill? No problem! Contact us today by giving our customer services team a call. We’d be happy to help.
Report a Service Issue
Are you experiencing downed service? Contact us immediately to report your water outage. From there, our customer services team will send a technician out to your location immediately to diagnose the issue and restore your service as soon as possible.
Are you looking to make a new connection or transfer your current water service to a new address? If you’re starting a new service or transferring your water service, click the link below.